+64 3 377 9017 
Shipping & Logistics Applications
Mango is currently used by shipping and logistics companies to monitor and control company assets, personnel training, quality control systems, human resources, and standard operating procedures.
Today's global workplace relies on information sharing between interdependent companies and branches. Mango's online database provides your shipping company with seamless international operation procedures ensuring cargo arrives ontime, safely, and according to international laws.
International Safety Management (ISM) Code compliance
Since 1994, it has been compulsory for all shipping companies to comply with the International Safety Management (ISM) Code for the Safe Operation of Ships and Pollution Prevention. Building on the requirements of ISO 9001, the ISM Code requires all shipping companies to develop, implement and maintain a Safety Management System (SMS). While ISO 9001 addresses how shipping companies should ensure customer satisfaction, the ISM Code specifies how shipping companies must ensure that they operate their vessels both safely and in an environmentally conscious manner.
Like most compliance programmes, the ISM Code requires companies to demonstrate how they comply with the standard through both action and evidence. However, this has led to problems with SMS maintenance. A recent international survey on the ISM Code concluded:
“One thing is absolutely clear from a very significant number of respondents, particularly seafarers, that the systems they are working with are generating far too much paperwork, requiring much additional administration and the available resources on board are not adequate or sufficient to cope.”
- Dr. Phil Anderson, D.Prof, BA (Hons), FNI, Master Mariner, Senior Vice President of The Nautical Institute.
Solving the problem with Mango™
Mango™ is a leading-edge online software solution that will solve your SMS administration and paperwork overload. Mango™ will:
- reduce paperwork to manageable levels.
- give a sense of ownership and empowerment to those actually involved in the SMS – ship personnel.
- facilitate two-way communication between ship and office.
The following describes how Mango™ helps your shipping organisation manage ISM Code compliance:
Mango™ Module |
ISM Code Relevance |
|---|---|
Documents
| With an online application, the Document module provides a simple means of communicating policies, procedures, forms and responsibilities throughout your organisation. It enables shore-based operations to update procedures and policies, and notify to key staff in real time. |
| Event Management | The Event Management module keeps your events up to date, ensuring that you never overlook critical events such as classification certificate updates and safety drills. This excellent tool enables your managerial staff, both on ship and onshore, to monitor these events in real time. |
| Supplier & Contractors | When a ship requires maintenance, you need to know which contractors are approved to do the work. The current register of approved suppliers and contractors must be accurate. The Supplier and Contractor module is controlled by your shore-based purchasing or providoring department, and ensures that you have the latest list of approved supplier and contractors. |
| Improvement | The Improvement module addresses the ISM code requirement to record and report all incidents. Incidents that can be recorded include accidents, improvements, non-conformances and environmental issues. The Improvement module allows you to log corrective actions, and to monitor these in real time to ensure a timely outcome. The online system also removes the need to collate separate documents or emails. |
| Human Resources | Keeping track of employee skills and training is hard for most companies, let alone those with employees at sea. The Human Resources Module lets you ensure that no training is missed. Mango™ notifies you when key training is due, and you can run a report showing upcoming training. |
| System Administration | Most software applications require the assistance of an IT department, to add users, issue access rights and act as a helpdesk. In Mango™, the department managing the ISM system conducts system administration – saving your IT department’s valuable time. |